Effective Date: 5 September 2025
Business Name: JME Dynamics
Website: https://www.jmedynamics.com

At JME Dynamics, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information when you:

  • Submit an enquiry through our website contact form.
  • Place an order for our products or services (e.g., 3D printing, laser engraving, consultancy).
  • Subscribe to our mailing list or request updates.
  • Leave a comment, review, or feedback on our website.
  • Interact with us via email, phone, or social media.

This may include:

  • Name, email address, phone number, and delivery/billing address.
  • Payment details (processed securely via trusted third-party providers such as PayPal or Stripe – we do not store credit card information).
  • Technical data such as IP address, browser type, and cookies for website functionality and analytics.

How We Use Your Information

We use your personal information to:

  • Provide and deliver our products and services.
  • Respond to your enquiries and customer support requests.
  • Improve our website, services, and customer experience.
  • Send updates, promotions, or service information (only if you opt in).
  • Meet legal, regulatory, or compliance obligations.

We will never sell, rent, or trade your personal information to third parties.

Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences for convenience.
  • Enable secure login sessions.
  • Analyse website traffic and performance.

You can choose to disable cookies through your browser settings, but some website features may not function properly.

Sharing Your Data

We may share limited personal information with trusted third parties where necessary to:

  • Process payments (e.g., PayPal, Stripe).
  • Deliver orders (e.g., courier or postal services).
  • Provide website hosting, analytics, and security.

These providers are required to handle your data in compliance with privacy regulations.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

  • Comments and reviews may be stored indefinitely for reference.
  • Order and transaction data is retained for recordkeeping and tax purposes.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal and recordkeeping requirements.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us (details below).

Security

We take reasonable measures to protect your personal information from misuse, loss, or unauthorised access. However, no online system can be guaranteed 100% secure.

Contact Us

For any privacy-related questions, requests, or concerns, please contact:

JME Dynamics
Email: admin@jmedynamics.com
Website: https://www.jmedynamics.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.